For example, by stepping to the side, a person can avoid a strike and use their own momentum against them. In the martial art of judo, one redirects an opponent’s energy and minimizes violence. The good news is that most conflicts can be defused with effective communication techniques, such as the ones discussed here in this article by author. Parents whose kids don’t listen give punishments that don’t work on those children. Employees who can’t please their customers might lose their jobs. Police officers who make too many arrests will probably have complaints filed against them. People resort to shouting and force to get what they want, which tends to create problems. Author George Thompson, who has black belts in judo and tae kwon do karate, shares his methods for resolving conflicts without raising your voice or getting into an argument. Verbal Judo (1993) is a book about how you can avoid arguments and still get what you want by using soft skills. What’s the best way to get someone to do your bidding? The answer is: don’t threaten them.
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